One Passion Place which is owned and operated by Custom
Gift Works, Inc, Inc
DOES NOT sell, rent or trade your information with any outside
source who would use it to sell you additional products or go on any
mailing list. We share identifiable information (credit card information
and billing) only with those parties entrusted with the processing of your account.
In the rare instance of a lost parcel we will share only information
required of us by the shipping service to assist with the tracking of your
shipment. We've established procedures to protect your privacy in
this regard, which we vigorously
uphold. Of course, this policy does not apply to information we are required to
disclose by law or to law enforcement. Also see "Secret Sweetie" section
below as it pertains to sending anonymous gifts.
keep things discreet!
Your product will be shipped in a discreet
box with no verbiage as to what is inside! Your credit card statement,
shipping label and receipt will read that your purchase was from Custom
Gift Works, Inc not One Passion Place.
With the exception of an email to inform you that your merchandise has shipped and it's tracking number, or if there was a problem
or something we feel is important for you to know, we do
not contact you via email, phone, fax or by any other means. We respect your right to privacy and protect you and or your gift recipients information.
stored on the user's computer and then tied to session information about
the user (what pages you viewed, time spent etc) . The usage of a cookie
is NOT linked to any personal identifiable information about the user.
To help analyze trends, time spent on the site, rush hours, etc One
Passion Place uses log files. This includes browser type, internet service provider (ISP), referring, entry
and exit pages, date of visit, number of page views, etc., to
help us analyze trends, administer the site, track user's movement while
on the site, and gather broad demographic information for us to analyze.
The information gathered is not linked
to personally identifiable information.
Links To Other Sites
One Passion Place has affiliations with several other web retailers. These
are International Star Registry and Grower Flowers Inc. If you choose to
place an order with these fine companies you may want to review their
respective privacy policies as we have no control over their privacy
I am still worried I will get unwanted emails,
phone calls or postal mail. Or that the box you use will say something
about what I am purchasing.
Don't Worry! we have strict policies in force. We
will not send any unwanted mail or call unless there is a problem with
We greatly value our customers privacy and understand the sensitive nature
of all of the products you see on the One Passion Place website. All
of our shipping boxes and labels will give no indication of what you are
buying. The return label indicates our parent company name "The
Kemper Lake Group, Inc. and our address (for tracking) and will arrive in
a *plain packaging.
As a matter of policy we do not
send an invoice with your order if it is going to a gift recipient. If
you would like to send a gift card along with your order with
"anonymous" as the sender please let us know by providing that
information in the special comments section when you go to check out. Or
tell your customer service representative you want an anonymous gift
sent. We will not send any gift sentiment that is vulgar or
disrespectful. It is important to note, while it is fun to send an
anonymous gift to someone, the person who is receiving it might become
concerned receiving a romantic or sentimental gift in nature from
someone they don't know. If your gift recipient contacts us and wants to
know who sent it we will first try and contact you to have you tell them
you sent it. If they call back and press the issue we will tell them. So
if you aren't comfortable with the recipient knowing who it is from
don't send it.
The majority of orders are shipped same day or the
next business day with the exception of personalized items which can take
an additional 2-3 business days for processing.. Please keep in mind that
the amount of shipping days it takes to get your shipment to you, once it
is shipped from our location, are calculated as BUSINESS days and not
weekend days for all air services. Example: If you choose UPS Next Day air
and your order ships on a Thursday you will receive it Friday.
Alternatively if you choose 2nd day air and your item ships on Thursday
your item would be delivered on Monday NOT Saturday. UPS Ground is 3-5
business days from date of shipping depending on where your parcel is
being shipped to. USPS priority mail is typically 3-5 business days.
International shipping is done via US Air Mail and can vary greatly, you
can anticipate 7-14 days for international delivery. Call
or email for anticipated delivery times, or visit usps.com. One Passion
Place has a small handling fee that is added at time of ordering of $0.95.
The majority of orders are shipped same day or the next business
day. Personalized orders allow 2-3 business days. All orders must be
placed online. During peak times such as Valentine's Day, Christmas etc., please
allow for additional shipping time. During peak times you must allow for
2-3 days (sometimes longer) for processing time.
Web Site, Mail and Phone
By visiting the onepassionplace.com website or ordering via phone or mail you affirm that you are at least 18 years of
age (21 in some jurisdictions). And that you are acting in good faith that
you are not requesting any information or ordering products that is unlawful in your
country, county, city or state.
One Passion Place/The Kemper Lake Group, Inc., are authorized dealers for
the products you see on the onepassionplace.com website.
We are retailers,
not wholesalers therefore we do not offer wholesale information or pricing
on any of the products you see here. To get wholesale pricing/catalogues
for your store contact the manufacturer of the item(s) you are interested
onepassionplace.com is a web based retailer for the items you see here. At
this time we do NOT offer print catalogues that can be mailed out.
We currently do not accept checks or money orders.
*On most products we have a
15 day from you receiving your order, return policy. Merchandise that is NOT returnable are
engraved items. If you find there is a defect in a NON returnable product please email us for
manufacturer information. For merchandise that is returnable, product must be returned in original condition,
unopened and in manufacturers packaging (if applicable). Loose items must be returned in original condition. Return authorization must be given before sending any items back. Returns are subject to a 20% restocking fee if prior authorization is not
given. We do not refund freight unless we have caused the error in shipment.
Every effort is made to ensure that all
information provided on this website
is truthful and accurate, but no
guarantees are made. The Kemper Lake Group
and One Passion Place assumes no liability for typographic or
electronic errors, or for other errors or omissions.
Need to get a hold of us?
You can reach us at 815-609-9550 Email - firstname.lastname@example.org
Legal Information regarding our exclusive trade
dress and written legends, letters and
The legend poems, stories and letters are available for use by our customers when buying
our product(s). With the exception of Shakespeare's Sonnet, each letter
and poem available was written by Arlene Brown and is copyrighted as such.
No transmission or reprint is allowed without the express written consent
of the Custom Gift Works, Inc.
Anyone found in violation will be subject to any
and all legal remedies.